VMware (HZ-MRG-10-P-SSS-C) – VMware Horizon Mirage 10 Pack
Includes Horizon Mirage, Fusion Professional, and ThinApp (Packager, Client, Workstation) licensed for?10?named users. SnS Required & Sold Separately.
Production Support/Subscription for VMware Horizon Mirage 10 Pack for 1 year
Technical Support, 24 Hour Sev 1 Support — 7 days a week.

VMware (HZ-MRG-100-G-SSS-C) – VMware Horizon Mirage 100 Pack
Includes Horizon Mirage, Fusion Professional, and ThinApp (Packager, Client, Workstation) licensed for 100 named users. SnS Required & Sold Separately.
Basic Support/Subscription for VMware Horizon Mirage 100 Pack for 1 year
Technical Support, 12 Hours/Day, per published Business Hours, Mon. thru Fri.