VMware (HZ-ST-500-3P-SSS-C) – Upgrade: VMware Horizon View 5 Bundle (500-Pack CCU) to Horizon Suite (500-Pack Named Users)
Includes Horizon View, Horizon Mirage and Horizon Workspace for 500 named users. Horizon Suite SnS Required & Sold Separately.
Production Support/Subscription for VMware Horizon Suite (500-Pack Named Users) for 3 years
Technical Support, 24 Hour Sev 1 Support — 7 days a week.

VMware (HZ-ST-250-G-SSS-C) – Upgrade: VMware Horizon View 5 Bundle (250-Pack CCU) to Horizon Suite (250-Pack Named Users)
Includes Horizon View, Horizon Mirage and Horizon Workspace for 250 named users. Horizon Suite SnS Required & Sold Separately.
Basic Support/Subscription for VMware Horizon Suite (250-Pack Named Users) for 1 year
Technical Support, 12 Hours/Day, per published Business Hours, Mon. thru Fri.